Contact Us

Rapid Loans can help you take out a personal loan in Auckland, Wellington, Christchurch, North or South Island – anywhere in NZ.

Apply online today.

What can Rapid Loans do for you?

Rapid Loans is a leading New Zealand provider of personal loans to people of all backgrounds and circumstances. We understand that our customers need access to loans quickly and easily. That’s why our online business model makes applying for a personal loan a breeze.

CONTACT DETAILS

Mailing address:

Level 26, PwC Tower
188 Quay Street
AUCKLAND 1010

T: 09 801 8169
F: 09 523 8079

e: customerservice@rapidloans.co.nz

Personal loan advantages

A personal loan is a great way to stay on top of life’s little extras. Whether you need finance for a new car, a bit of help for this month’s bills, or are just looking for some extra spending money, and personal loan can help.

Check our article to help you evaluate why use a personal loan to consolidate debt.

A Rapid Loans personal loan consultant will walk you through the entire process. Just fill in the online application.

DISPUTES & HARDSHIP – WE LISTEN TO OUR CUSTOMERS

If you have a complaint or dispute regarding your loan application or your loan, please contact Rapid Loans’ Internal Dispute Resolution (IDR) Manager to lodge your concerns.

Our Disputes Manager, in accordance with Rapid Loans’ Dispute Resolution Procedure, will consider your concern, and report back to you as soon as possible (usually within 24 hours).

Disputes Manager: Phone 09 801 8169; or email:  IDR@rapidloans.co.nz

All complaints are treated seriously and promptly and this service occurs at no charge to you.

If required, further support can be accessed through our External Dispute organisation at:  www.fdr.org.nz

If you are having difficulty meeting your repayments as a result of hardship, please contact your loan consultant.